[Resolved]  Urban Company — Gift card no [protected]

I had purchased this GC on 29th Jan 2021. Gifted to a friend for her bday. When she tried to use it she encountered difficulty. Finally this 21st Jan 2022 I wrote mail to complain. Unfortunately we just exchanged mails with no solution. My friend isn't able to use the card at all. And it expires today. I am so so so fed up of writing mails as there is no contact number on which we can call and register our complaints. The GC can't be applied inspite of trying to book the service multiple times. Kindly refund me my amount of 2000 rs. I do not wish to seek any other solution.