[Resolved] Urban Company — Hired a Urban Company profession for machine service.

Amit08111987

from Shimoga, Karnataka

Dec 26, 2021

Website:

www.urbancompany.com/bangalore

Date of Incident : 22nd Dec
Client Number : [protected]/[protected]

Urban company professional came here and took the washing machine parts and now he is not reachable but company is not taking any responsibility of this incident. Its one week but Company is not providing any support.
I called customer care multiple times and also sent email.

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Feb 4, 2022

Complaint marked as Resolved

Urban Company customer support has been notified about the posted complaint.

Verified Support

Dec 26, 2021

Urban Company Customer Care's response Hey Amit,
Your time and experience are important to us and we apologies for the trouble you faced. We have escalated this issue to the concerned team. We will reach out to you at the earliest, please bear with us.
Regards,
Team UrbanCompany

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Comments

Amit08111987

from Shimoga, Karnataka

Dec 26, 2021

The same lines of comments I'm getting for the last 4 days but no service. If you are not able to find your professional who took the machine parts then install the new parts at the earliest and fix the problem.