[Resolved]  Urban Company — Home painting

Respected
Sir/ madam
It is to inform u that I have booked home painting thru urban company. Mr Sarthak Gupta from Delhi /Delhi NCR has visited my house for measurement & approx cost. He has further submitted invoice as per the measurement taken by him.
I have paid approx Rs 12415/- ( 35% of total cost estimate of Rs 35500/-) on 28.01.21 & it was confirmed by mr Sarthak Gupta that materials was delivered on 29.01.21 but till date no materials were received and add to agony; this person has blocked my mobile no.

I request concern authority that a strict action shall be taken against Mr Sarthak Gupta
Niraj Sharma
Sector 4 Vaishali Ghaziabad
M-[protected]/[protected]
+1 photos
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Aug 7, 2021
Complaint marked as Resolved 
Urban Company customer support has been notified about the posted complaint.
Verified Support
Feb 02, 2021
Urban Company Customer Care's response
Hi Niraj,

This is unexpected! We never want this to be your experience, our team aims to deliver the best of class customer experience. We're investigating to check what went wrong. You will be updated soon.

Regards
Team Urban Company
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