Urban Company — I m complaining about allergic reactions which occured due to service provided by your team

Address:Bhopal

On 11/07/2021, I had an appointment for complete hands and legs waxing. Due to the product (Rica Chocolate wax) used and overheated wax, the skin of my hands and legs have got inflammed and there is hyperpigmentation occured. I have consulted a dermatologist and they told me that it can even take a year to completely heal. These marks on my hands are visible and obviously being a girl, this is so unasthetic for me. I need proper assistance for this from your side.
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Urban Company customer support has been notified about the posted complaint.
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Hi Ravi,

We're extremely sorry to learn of this and are working on a call back immediately. Our team will work closely to understand what went wrong and help you with the same.

Regards,
Team UrbanCompany

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