Urban Company — I'm complaining about the unresponsiveness of the service man

Urban Company — I'm complaining about the unresponsiveness of the service man

H Hemalatha18 from Chennai, Tamil Nadu Jan 11, 2023 Jan 12, 2023 This thread was updated on Jan 12, 2023

We contacted you for the double door refrigerator checkup on 10.1.23. And the next day we got a call from you and asked our problem and he redirected us to a staff. We explained the issue and accepted to pay the fees he asked. But the staff didn't come for the service and we didn't get any further calls from the staff and we too couldn't reach him as his phone is switched off. Please resolve this issue as soon as possible. Was this information helpful? No (0) Yes (0)
Urban Company customer support has been notified about the posted complaint.
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Urban Company Customer Care

from Gurgaon, Haryana

Jan 12, 2023

Verified Support

Hi Hemalatha,

We regret to hear about the experience you had with us. Please share your contact details with us at [protected]@urbancompany.com. We shall be reaching out to you over a call shortly to address your concern.

Regards,
Team Urban Company.