Urban Company — installing wrong timer infringe by uc

Address:110078
Website:Urban clap

On 30 may, 2018, I lodged a request for repair of my fridge, on the same day, one Shri Sudhir replaced the timer of fridge and demanded Rs 1400(including service charges). The next day fridge stopped, he came again and failed to do anything. Next day, a technician came, opened fridge refixed the connections and fridge started. In June, the fridge stopped again, I called UC, Sudhir came and advised me to twirl the timer to restart. The fridge is working but at high temperature.no freezing. No cooling in lower portion of fridge.I was forced to call M/s Haier and their technician.He told after inspection that somebody has fitted wrong timer with different resistance.which has burned the automatic defrosting.now, he is charging rs 2000 plus service. And I got the fridge repaired. So I am lodging a complaint to UC and seeking refund my Rs 1400 and take back the wrong timer. Otherwise I will circulate the complaint. And go to consumer redressal. PK Sud
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    Urban Company Address
    161 B/4, 2nd & 4th Floor, Gulmohar House, Green Park, New Delhi, Delhi, India - 110049
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