I scheduled an intense bathroom cleaning and got a professional assigned, my payment went through. The day of the appointment I received a message that there are no professionals and I need to reschedule. I tried rescheduling but there were no slots available, my money is stuck as well. I wish this is no scam. Please help!
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Urban Company customer support has been notified about the posted complaint.
Hi,
Apologies for the less-than-ideal experience. Please share detailed feedback of what went wrong, we assure you that we will help you with your concern. Please share the registered contact details along with your concern to [protected]@urbancompany.com.
Regards, Team Urban Company
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Apologies for the less-than-ideal experience. Please share detailed feedback of what went wrong, we assure you that we will help you with your concern. Please share the registered contact details along with your concern to [protected]@urbancompany.com.
Regards, Team Urban Company