Urban Company — Issue not resolved after week also- New water mixer set installation

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urbancompany

I have availed the plumber service on Jan 29th.The plumber was not at all doing the work properly.He was giving answers simply for all the issues.There was a water leakage in the new mixer set.He told it ll stop in a day or two.I don't know whether there is some AI in the mixer set which will fix the issue automatically. Then i requested for revisit through the app on 31st Jan.The plumber called me and ask me to cancel the revisit request and told me that he will come and fix it.He dint come.So again I raised a revisit request for Feb 25th.He called me and told to cancel it.But I dint.He came in 28th only after 4 days from the requested date.He broke the complete mixer set itself. I raised the issue with the urban company team on March 2nd still I dint get any solution for this issue.One important thing I want to bring it here.Urban company added me and the same plumber in a call The plumber started talking rude infront of the service team itself.The service team doesn't understand anything because the plumber talked in local language.He talked very rude and asked me why I dint call his personal number.This is one of the very bad service from urban company.What if the plumber comes to my home and threatens my family now.Urban company should be reasonable for anything happens going forward.I have all the proof with me.