Urban Company — Kitchen chimney damaged by service professional

Address:	SHRACHI TOWER, 5th Floor, Plot I-25 B/1, Kolkata East Calcutta Area Development ipal Premises No. 686, Anandapur, Kolkata – 700 107
Website:	www.urbancompany.com

I have booked job of servicing of Kitchen chimney in the month of Mar'2020 and professional has come for service.but they have damaged my chimney and without service they complete the job on 14th Mar'2020. After that we raised the complain to customer care and also put the remark in customer remark.Your customer care has assured me that professional will replace the damage part on his own cost. I was continuously chase for Pending job with your professional. In mean while the lockdown has started.After lockdown the professional dined to replace the damaged parts.

Therefore I request you to please do the needful to replace the damaged parts of chimney.The Professional details is as follows.
Name Santu Ghorami
Mobile No.[protected]

Thanking you,
Sunil Kumar Singh
Mobile No [protected]
[protected]