Urban Company — laptop service (dated 13th january 2018)

Address:	410218
Website:	Urbanclap

I have raised a request for a laptop service. Person assigned to me was mr. Suraj. Firstly he did not come in time slot which was alloted and came 2 hours late. He has checked laptop and found hard disk was corrupted. He replaced and charged very high amount of rs 4750 for same. Then we have requested for our lost data. He said he will take hard disk at home and do back up work and revisit again with all data backup. Total data was 250gb+ after 2 days he came and provided 150gb data with extra price of rs 2500 for 150gb. Firstly we did not receive entire data also the data which was received all files were corrupted. When we were checking, he insisted to pay and make him free fast. We paid him rs 7250/-believing in him. But later on we found data received is half and half data which is received is corrupted. Very pathetic service from mr. Suraj from urbanclap. Very unprofessional. Took entire money and did no work. Very disappointing.