[Resolved]  Urban Company — Lg tv

Address:Gurgaon

This is Preety jain from bangalore. I had a booking for television repair on 19th october. The assigned technician was not certified and took my television to his shop due to the urban company call center team assurance. He was not skilled enough to repair the television and had to call his senior to resolve the same without informing the urban company team. It is more than a month and my television is still not resolved. The urban company team is just trying to buy time and not resolving the issue.

Best regards,
Preety.
Was this information helpful?
No (0)
Yes (0)
Jan 3, 2022
Complaint marked as Resolved 
Urban Company customer support has been notified about the posted complaint.
Verified Support
Dec 02, 2021
Urban Company Customer Care's response
HI Preety,
We regret to hear about the experience you had with us. This is certainly not the kind of experience we intend to deliver. Our team will be in touch to understand what went wrong and help you with the same.
Regards,
Team UrbanCompany
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Urban Company
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    1495
    Pending
    434
    Resolved
    512
    Urban Company Address
    161 B/4, 2nd & 4th Floor, Gulmohar House, Green Park, New Delhi, Delhi, India - 110049
    View all Urban Company contact information