[Resolved] Urban Company — Local quality filters were fitted in water purifier
R
ravindrapatidar
from Bengaluru, Karnataka
Jul 24, 2022
Jul 25, 2022
This thread was updated on Jul 25, 2022
I have taken water purifier service on 12th May. UC technician came and fitted local filters instead o[censored]C filters. And then we started getting carbonparticles in water purifier. By the time I made a complaint, 2 months were over and their so called warranty expired. Now when I called another UC person after 2 months, he told me what the previous person did. Their technician scammed me but they can't do anything.
Ravindra
bot.[protected]@gmail.com
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Aug 26, 2022
Complaint marked as Resolved
Urban Company customer support has been notified about the posted complaint.
Verified Support
Jul 25, 2022
Urban Company Customer Care's response Hi Ravindra,
We regret to hear about the experience you had with us. This is certainly not the kind of service we intend to deliver. Our team will be in touch to understand what went wrong and help you with the same.
Regards, Urban Company
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