Urban Company — Misbehavior of staff

Address:Ahmedabad, Gujarat

We got a person to fix our wooden double bed on appointment. He came one hour early, but developed cold feet on seeing the bed. Perhaps he did not know how to do it. He doubled the price and said it’d be done in 1, 000/- rupees. We asked him how he arrived at this figure when Urban Company mentioned much lesser price. He did not speak and left without saying anything. We followed him asking what happened but he didn’t say a word. Is it the way Urban Company works…? We need action against the said person. Thanks
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Urban Company customer support has been notified about the posted complaint.
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Hi Mike,
We're sorry if you faced any type of inconvenience from our end, please share your concern along with your registered contact number on [protected]@urbancompany.com so that we can get your issue addressed.
Regards, Team Urban Company
Hi Mike,
We're sorry to hear about your less than desirable experience with us. Please share your registered contact details along with your concern via [protected]@urbancompany.com so that we can have the same resolved at the earliest.
Regards, Team UrbanCompany

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