Urban Company — motor spoilt, kitchen got fire while electrician checking.

Address:

Bangalore, Karnataka

Hi,
Had registered for an electrician on 13th april 2018. While he was checking the motor, suddenly the start board got fire and the entire switch board, start board was on fire in the kitchen.
The electrician himself set off the fire.
I had to see another electrician where i had to spend around 4000 rupees for the motor repair and the replacements.
When i claimed for the damage caused, they gave excuses. One of the urbanclap manager called me on 18th april and put on an conference call with the electrician. He said insurance is given only for the damage caused. Now am wondering whether 4000 rupees spent on motor and replacements, was it not the damage???
They didn't give any convincing answer. Very very disappointed. Also i had newly painted my kitchen. Due to the fire caused, the kitchen is all in vain. Who has got to pay for all the damage and the inconvenience caused???
I told the manager, i will escalate the issue. He showed no concern nor interest. Very poor service.. Had to undergo huge loss. Expecting urbanclap to take this issue seriously and compensate my loss.
Waiting for the response asap.