[Resolved]  Urban Company — non compliance of service and carpenter not assigned part money refund

I have booked carpenter services for 1st august and paid advance charges of rs. 694/-. Urban company gave me a call in the evening, telling inability to provide carpenter. The service was cancelled against non performance.
Today (4/8/20), i have got a refund message of rs. 445/-.
Why the entire mount has not been refunded?
Pl. Arrange full refund.
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Aug 7, 2021
Complaint marked as Resolved 
Urban Company customer support has been notified about the posted complaint.
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Comments

Hi Sir/Ma'am,

We are extremely apologetic for the inconvenience caused to you.

We would like to inform you that we are unable to fetch your details.

Kindly share the registered details (email ID/contact number) used to place a request so that we can assist you further.

We would request you to please write to us at [protected]@urbanclap.com with the subject line '3036308'.

Looking forward to your response.

Thanks and Regards,
Team Urban Company

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