Urban Company — non performance

Address:

Ghaziabad, Uttar Pradesh, 201014

We requested for our ac service, your person came on time but there was a minor problem in our split ac your person opened the whole ac to identifi the problem and told me we will resolve your complain within 24 hours but since yesterday the ac is still in open condition when i contacted the same person mr sahil he said we need indefinite time to resolve the problem, we can’t give you any fixed date or time more over he said ‘ if you want to make a complain do it’, it is very unfortunate and helpless situation for me. Please suggest.