[Resolved]  Urban Company — Not resolving my problem

My sister in law booked for refrigerator technician, He visited my home and he didn’t accept order and he open our refrigerator and unscrew all panel and he cut the copper pipe, he released the gas inside the refrigerator,
He said compressor is not working then the day only we called LG customer care we arranged emergency repair the technician came he check the compressor, compressor is working nicely because compressor is under warranty, now the point is why he cut the copper pipe why he release gas, who going to bear the charges gas filling and pipe attachment, I need a solution for this urban company this is the service you’re providing these technicians recruiting, it’s been 3 days, customer care support says within 24 to 48 hours we send another technician we will resolve problem but 24 hours is finished 48 hours is finished, again we called to customer care Again saying 24 to 48 hours like this how many days you going to take,

@abwhiraj Singh bhal (CO FOUNDER O[censored]RBAN COMPANY)

I hope your going respond my tweet and msg in all social
Nagole, Hyderabad, Telangana
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Jun 5, 2022
Complaint marked as Resolved 
Urban Company customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2022
Urban Company Customer Care's response
Hey Uday,
We're sorry to hear about your less than desirable experience with us. Please elaborate on your issue and share your registered contact details via [protected]@urbancompany.com so that we can have the same resolved at the earliest.
Regards,
Team UrbanCompany
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