| Address: | India | | Website: | Urban Comany |
Subject- I have been Frauded by the representative o[censored]rban Company
Date- 28th Febroary 2023
Description Of Incident
I got a washing machine repaired. on 28th Feb.The technician asked for a huge amount of Rs 6279 for changing parts. I paid in full but havent still been given the promised warranty though have spoken to their Customer Service.10 times. The app also says that I have not paid when I already paid in full. Urban Company has zero after sales service. Also be careful of technicians who fraud you saying multiple parts are spoilt. The Urban company is of zero help too to hold the technician accountable. They show a high rating for the technician. Now after paying so much I have no warranty because they didnt given item wise invoice.
I want an item wise invoice and warranty having paid so much. I want an assurance I was charged correctly plus that parts were genuine. Plus a refund of 1900 for the thermostat that is still not working Was this information helpful? | 
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