I got my home painted using Urban Company and had trust that it will look after issues arising during 12 months warranty period.
But unfortunately after sale service look like ordinary contractor who is not bothered about commitment.
I have raised complaint about paints coming out of walls on14th Jan but so far not got any solution. Professional was suppose to visit my home last week but no one turned up till today. Have sent six reminders on [protected]@urbancompany.com and raised complain on app but go no response.
I am very upset and feel like being cheated. Was this information helpful? |
We regret to hear about the experience you had with us. Please share your contact details with us at [protected]@urbancompany.com. We shall be reaching out to you over a call shortly to address your concern.
Regards,
Team Urban Company.