[Resolved]  Urban Company — Pathetic service .. totally wastage of huge amount

Address:H3/5 Model Town third New Delhi -110009

It’s been so long I’m trying to get in touch with the company
..
I have account registered by the name Sushil kohli and contact details
[protected]
[protected]
We registered a service in august .. for refrigerator ..which got completed in starting of June due to lack of items .. then I saved many issues with the job ..I contacted professional so many times since then ..he came one time two and say that leakage will remain..I paid the amount asked which was not uploaded on account for so long when I tried to contact the company ..it always show payment pending ..so how can I contact the company
I’m facing problem since then
I paid a huge amount of 7000 asked by the professional ..
.. now again from past so many days ..refrigerator stoped working
I’m again trying to contact the professional ..he is just ignoring it .. I asked him for the bill too .. he is not providing us with that too
Wind asking more money for the job ..
what the urban clap is doing .. your executive comes at our place .. done work which only works for few days .. then they start asking more and more money ..
kindly look into the matter
My contact details are [protected]
job was don’t by Anuj Sharma
Please contact me on this number

Sent from my iPhone
+1 photos
Was this information helpful?
No (0)
Yes (0)
Sep 15, 2021
Complaint marked as Resolved 
Urban Company customer support has been notified about the posted complaint.
Verified Support
Aug 08, 2021
Urban Company Customer Care's response
Hi Nancy,

Sincere apologies for the experience you had with us! We absolutely want to take a closer look. A representative is getting on a call shortly to discuss and help resolve your concern.

Regards, Team UrbanCompany
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Urban Company
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    41%
    Complaints
    1491
    Pending
    433
    Resolved
    509
    Urban Company Address
    161 B/4, 2nd & 4th Floor, Gulmohar House, Green Park, New Delhi, Delhi, India - 110049
    View all Urban Company contact information