[Resolved]  Urban Company — PCR result not received

Good day

My son had a PCR test done on Saturday morning at about 10:30am. The nurse came to our hotel in Abu Dhabi. She said after our visit she was going straight to the lab and we should receive the
Result in the afternoon. We paid for the 12 hour timeline. Our flight was at 11:30 pm on Saturday . It is now Monday and we have still not received any result and it is now too late for the
Purpose of a pcr for travel purpose.

You took our money yet did not deliver a service to us.

Please advise urgently why no results was given. We are not happy with your service.

We also sent the nurse our email . The nurse contact number is[protected]