[Resolved]  Urban Company — Pest Control

I had booked pest control service in November 2024. But to my surprise within 15 days the cockroach reappear. During the revisit also the issue persisted and I tried connecting with the service agent to come during the warranty period but he kept delaying it. And today also he could not turn up due to some problem he encountered. I am sitting at home with all my kitchen item kept in living room as instructed just to hear him say that he is not coming. This is very disappointing and from now on I will not trust UC as I used to. I would probably think more than twice before booking any service. I was about to book for AC service also but I am not doing it now. I feel cheated by UC.
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Apr 4, 2025
Complaint marked as Resolved 
Urban Company customer support has been notified about the posted complaint.
Verified Support
Mar 04, 2025
Urban Company Customer Care's response
Hi Sumeet,
We understand your concern and apologize for the inconvenience caused. Please note that we have escalated your issue to our team, and you will receive a call shortly.
Regards, Urban Company
 
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    161 B/4, 2nd & 4th Floor, Gulmohar House, Green Park, New Delhi, Delhi, India - 110049
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