Urban Company — Physical Injury and burns caused due to Urban clap waxing procedure

On 31 July 3 pm urban clap sent their executive Surekha Jagannath Rode for waxing services. The executive was new, not trained and did not know simple services. While performing the service, the client, Dr Hema raised several times the pain that she was experiencing in her hands. The service was terminated half way since the skin was pulled out along with the waxing strips.

I demand a refund of the service, the company covering my dermatology treatment, a compensation for the injuries and a written apology and corrective action from the company. It is extremely disappointing and unsafe for lives of people when you have such untrained individuals handling intimate services. Reach out for future evidences.