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Urban Company

[Resolved]  Urban Company — Refund not received

Booked for painting service under the advice of the painting consultant from Urban clap. Work was not done. Booked around 25 complaints in the help centre o[censored]rban clap to refund the amount. No response so far. Minshul from the customer care promised to sort out this issue but no update after 2 days of follow up.
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Dec 16, 2021
Complaint marked as Resolved 
30 minutes after raising the complaint here Urban clap representative called and sorted out the issue within 15 mins. If this was doable after a complaint here, could not understand why they could not sort it out while the concern was raised in the help centre of urban clap and even after 3days.
Urban Company customer support has been notified about the posted complaint.
Verified Support
Dec 16, 2021
Urban Company Customer Care's response Hi Sathiya,

Sincere apologies for the experience you had with us! We absolutely want to take a closer look. A representative is getting on a call shortly to discuss and help resolve your concern.

Regards, Team UrbanCompany
Dec 16, 2021
Updated by SathiyaPriya Karthik Thanks team and to Mr. Jibin who called and sorted out the issue after waiting for 3 days. Thanks to this consumer complaints forum to have this provision which was really helpful after days of frustration.
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Thanks team and to Mr. Jibin who called and sorted out the issue after waiting for 3 days. Thanks to this consumer complaints forum to have this provision which was really helpful after days of frustration.
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    161 B/4, 2nd & 4th Floor, Gulmohar House, Green Park, New Delhi, Delhi, India - 110049
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