Urban Company — Refund of payment for Plumbing. Services not delivered

Urban Company — Refund of payment for Plumbing. Services not delivered

A anjay bansal from BENGALURU, Karnataka Jan 17, 2024 Jan 19, 2024 This thread was updated on Jan 19, 2024

I had made a payment of Rs.568/- to Urban Company on 7th Jan, 2024 for plumbing services. I received a call from a plumber from Uban Company saying he is in Marathalli and could not come to CV Raman Nagar. I reached out to Urban Company a bot answered and would not give me the contact number of a human. Later I received a message from Urban Company saying my refund would be transferred to my account within 3 -4 days. I have still not received the same. 07 Jan 2024 [protected]/PAYTMURBANCLAPTECHNO Ref Num: [protected] ₹ 568.00 Please help me get the refund. Thank you. Was this information helpful? No (0) Yes (0)
Urban Company customer support has been notified about the posted complaint.
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Urban Company Customer Care

from Gurgaon, Haryana

Jan 19, 2024

Verified Support

Hi Anjay,
We genuinely apologize for any inconvenience you have experienced. Your concern has been promptly forwarded to our team, and you can expect an update regarding your complaint from the concerned department. Additionally, could you please share your bank passbook details from January 6th to the present date? Kindly send them to [protected]@urbancompany.com. This information will assist us in thoroughly investigating and finding a resolution to your satisfaction.