Urban Company — Regarding damage of property during cleaning services

I had taken bathroom cleaning service on 30th of July evening. The executive came with his wife to do the service.

Cleaning was done fine, also the executive had asked me to check if the service was done properly or not.

The bathroom was cleaned well, however because it was wet, I could not identify any issues in at that time.

Next morning (today) when I used the basin tap water, I could see that there is leakage from the water basin pipe.

I informed the UC Support team, but they denied to provide any replacement or any support because it was under their terms & conditions that damage has to be confirmed within service time.
I would recommend people to not to come into trap o[censored]rban company. They do one service but they damage the property so that you can again need them for further services.