Urban Company — Regarding no response from escalation team & damage of my appliances post visit o[censored]rban company professional

Dear sir
I have booked a repair service of my AC on 6 Jul 2022, Engineer came and checked superficially and said that there is no issue. but i asked him to check properly as my ac' s cooling was less and it was taking heavy load on wire. the profession did not give solution and went that day. the next day[protected] in the night, there was spark in the indoor and it was burned from inside. next day again i book service from UC to check and engineer came and said that Indoor is non workable. then I raised a complaint for compensation and escalation team call me on 9 Jul 2022 and promised me to give solution within 48 hrs but while I am writing this email, it has been 6 days but no response from team even after making so many call back request. request you to kindly resolve my problem and give me compensation as in that fire someone may have injured badly

Regards….

Faizan Ahmad

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