Urban Company — regarding non completion of work by urbanclap painters.

Address:110078
Website:[email protected]

I have hired painters from URBANCLAP in the month of November 2018 to paint our house. I have paid them full amount. But afterwards when we have shifted in December 2018, We found that the kitchen cupboards were untouched, those painters did not paint that area. I tried to contact them telephonically many times but every time I have been told that they were out of Delhi. When they would arrive in Delhi then they definitely come at our home to complete the work and even for touch up also. which they assured before starting the painting that they will touch up later if we need for. Now after 7 to 8 months that person by the name Sakib says that he has already left Urbanclap and we need to give a complaint to Urbanclap for the completion of our leftover work. Along with this the distemper on the roof of one bedroom has already ruined. Now you tell me Is this the professionalism and commitment of your company towards the customers. And inform me how and who will complete that work . Because its very small area and will hardly take half a day so no other painter comes to do this small work. I just want you to send somebody to finish that work and to check the roof also or else neither me nor any of my known to will take your services. This way you may loose your customers. I do not want any refund but just my work to be completed as soon as possible.

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Aug 28, 2019
Updated by Viru*50
Urbanclap — regarding non completion of work by urbanclap painters.

1 Review
Dwarka, Delhi, India
Viru*50 on Aug 28, 2019 Mark as Resolved

I have hired painters from URBANCLAP in the month of November 2018 to paint our house. I have paid them full amount. But afterwards when we have shifted in December 2018, We found that the kitchen cupboards were untouched, those painters did not paint that area. I tried to contact them telephonically many times but every time I have been told that they were out of Delhi. When they would arrive in Delhi then they definitely come at our home to complete the work and even for touch up also. which they assured before starting the painting that they will touch up later if we need for. Now after 7 to 8 months that person by the name Sakib says that he has already left Urbanclap and we need to give a complaint to Urbanclap for the completion of our leftover work. Along with this the distemper on the roof of one bedroom has already ruined. Now you tell me Is this the professionalism and commitment of your company towards the customers. And inform me how and who will complete that work . Because its very small area and will hardly take half a day so no other painter comes to do this small work. I just want you to send somebody to finish that work and to check the roof also or else neither me nor any of my known to will take your services. This way you may loose your customers. I do not want any refund but just my work to be completed as soon as possible.

Waiting for your positive response.

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    Urban Company Address
    161 B/4, 2nd & 4th Floor, Gulmohar House, Green Park, New Delhi, Delhi, India - 110049
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