| Address: | 51/38 Dlf Phase 3 U block, 122010 | | Website: | urbanclap.com |
I requested a screen issue for I phone 6, the professional came and confirmed issue with screen/touch and changed one for 2400 Rs with 6 months screen warranty.
Just after 1 or 2 day, it started facing the same hang issue again and when I raised the complaint, Pooja, who was handling my case asked that I will give you 100% refund but that would be in terms of credit to the Urban account.
I request you that the professional doesn't really have good idea about diagnosing the issue, there was no issue with the screen still he changed without any check ups and now it is facing same issue. Also, my location is changed to Gurgaon and not possible for me to come to Noida. Hence, I need the amount in my bank account instead of credit.
Kindly look into this, it was a ridiculous service.
I also provided my two numbers because if my original phone gets hang the rep can contact me on another. But, I do not receive call on another number if my one number gets hang.
Registered number with Urban clap: [protected]
Two numbers to contact: [protected]/ [protected] Was this information helpful? | 
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