[Resolved] Urban Company — Rescheduled without consulting with us in advance | |
We need refund!! Painting job at our house was scheduled for today at 10 am but it was rescheduled automatically for tomorrow without consulting us. We were not even informed about it! We found out only after we open the app today morning. This is highly unprofessional and adding unnecessary stress to customers to realign their lives to suit the convenience of the company who is getting paid to provide them a service. We had planned the whole day today for this task since we have other commitments tomorrow. Please cancel our appointment tomorrow and refund our amount. We will never use urban company and will ensure our friends and family also look for better alternatives. Was this information helpful? | |
Aug 23, 2021 Complaint marked as Resolved Urban Company customer support has been notified about the posted complaint. Verified Support Jul 18, 2021 Urban Company Customer Care's response Hi Abhi, We regret to hear about the experience you had with us. Please share your registered contact details on [protected]@urbancompany.com. Our team will be in touch to understand what went wrong and help you with the same. Regards, UrbanCompany | |
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161 B/4, 2nd & 4th Floor, Gulmohar House, Green Park, New Delhi, Delhi, India - 110049
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