[Resolved] Urban Company — Safety and Hygiene Practices Not Followed | |
I booked a facial and some other services through Urban Company. The service profession who came firstly did not provide a new disposable sheet for me to lie down on. She did not use fresh clothes to wipe my face either. Very very poor hygiene practised by the professional. After completing the service she again did not throw out the disposable sheet but put it back in her bag. 5 days after the facial I started getting a rash on my face which lasted for 8 days. I consulted a doctor and was told I have a disease which will stay with me for the rest of my life. This disease can spread primarily through skin contact. I have written multiple times to Urban Company help team and they have done nothing. Was this information helpful? | |
Aug 8, 2021 Complaint marked as Resolved Urban Company customer support has been notified about the posted complaint. | |
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161 B/4, 2nd & 4th Floor, Gulmohar House, Green Park, New Delhi, Delhi, India - 110049
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We have registered your complaint against ticket id UC01af2dfef and one of our team members will connect with you in 24 hours.
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