The technician gurmeet singh with mobile number [protected], has arrived at my house on 22 may 2020 for which i have booked the ac repair. The technician took my mobile to check the service registered and canceled the service. And then the technician asked me that he will directly assist the service at a lesser cost. He told me that 400/- is the urban clap cut in the whole amount and due to covid-19 we are trying to resolve it directly so that customers can save as the app prices cannot be changed due to no one is there in the office to change the online rate card. And it will save me the money and gas in ac can be filled in 2500/- only and i should not need to pay 3000/- for that. He gave me his personal number so that i can reach him directly. He took the money and did the very wrong repair. And showed to me that it is working fine and will take some time to show the cooling. But it was not cooling and this type of technician come and do such things with customers?
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Aug 8, 2021
Complaint marked as Resolved
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Kindly share the registered details (email ID/contact number) used to place a request so that we can assist you further.
We would request you to please write to us at [protected]@urbanclap.com with the subject line '2913210'.