[Resolved] Urban Company — Service Break-up in invoice and in the app are different

[Resolved] Urban Company — Service Break-up in invoice and in the app are different

T Tarun2800 Dec 10, 2024 Dec 10, 2024 This thread was updated on Dec 10, 2024

I got a water heater (geyser) installed on 10 Dec, 2024. I paid a total of Rs. 858 for installation and one inlet-outlet pipe. Payment break-up as per app and mail invoice, Inlet Outlet pipe: Rs. 300 Geyser installation: Rs. 499 Taxes & Fees: Rs. 59 The break-up I have received in the attached pdf is, Service Charges: Rs. 269 Material Cost: Rs. 500 Convenience & Platform Fee: Rs. 89 Was this information helpful? No (0) Yes (1)
Jan 10, 2025 Complaint marked as Resolved Urban Company customer support has been notified about the posted complaint. Verified Support Dec 10, 2024 Urban Company Customer Care's response Hi Tarun, We apologize for the inconvenience caused. We would like to inform you that we will connect with you over a call to address your concern more effectively. Regards, Team Urban Company
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