[Resolved] Urban Company — Service by electrician today

Shobana Shrinagesh

Feb 11, 2025

Address: F3 B Block Royal Woods Maruthai Avenue Kotturpuram Chennai

He charged rs300 extra for spares worth only rs60/

Please refund rs240/

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Feb 11, 2026

Complaint marked as Resolved

Urban Company customer support has been notified about the posted complaint.

Feb 11, 2025

Updated by Shobana Shrinagesh Please refund rs240 extra charged... to my Gpay[protected] or UC Credit

Please REPLY AND CONFIRM

Verified Support

Feb 13, 2025

Urban Company Customer Care's response Hi Shobana,

We apologize for the inconvenience caused. We understand that our team was in touch with you and has initiated a refund of Rs.240 as Urban Credits into your UC Wallet as the best possible resolution for your concern. These credits will be valid for 365 days, and you can use them as a prepaid balance.

We value your feedback and will share it with our team for further review and action. If you require any further assistance, please feel free to email us at [protected]@urbancompany.com, and we will get back to you promptly.
Regards,
Team Urban Company