Urban Company — Service

Suryanarayana M H

Address:

Delhi

My refrigerator stopped functioning. The UC technician replaced the compressor. UC informed me to collect the bill for the new compressor from the technician. But the technician refused to give the bill but asked us wait for the bill from the UC. The UC charged me Rs 8129/-. I raised a complaint (since the bill appeared exaggerated based on myGoogle search). The technician finally submitted the bill whcih was for Rs 2616 only. I brought this anomaly to the attention o[censored]C. Instead of adressing my complaint, each day different people (claiming to be UC representatives) call me up and ask me to explain my complaint.

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Comments

MHSuryanarayana

from Nagpur, Maharashtra

I attach herewith the actual bill submitted by the technician. I am not able to upload the fudged bill of the Urban Company.

MHSuryanarayana

from Nagpur, Maharashtra

The technician of the Urban Company bought and showed us a compressor which he has used to repair the refrigerator. His bill attahced shows an amount of Rs 2616/- But the Urban Company has sentus a bill for Rs8129/-. I attach photoes of both the bills for information.

MHSuryanarayana

from Nagpur, Maharashtra

The technician bought and showed us only a compressor used for repairingthe refrigerator. His bill attached herewith shows an amount of Rs 2616/-. But the Urban Company has sent us a bill for Rs 8129/- (attached below)

MHSuryanarayana

from Nagpur, Maharashtra

I had a call from the Urban Company for the 'n-th' time this afternoon. I repeated my complaint in detail. I asked them to provide me proof of purchase of the spare part (compressor) and evidence for exhorbitant billing. The Ubrna Company could not provide any evidence (vide bill/invoice for the purchase of the compressor).