Urban Company — Service not provided after repeated assurances

Urban Company — Service not provided after repeated assurances

S shuvechha Nov 7, 2022 Nov 7, 2022 This thread was updated on Nov 7, 2022

Today i booked an appointment for 12:30slot, no professional was available so they sifted to 1:30, again same thing happened, then they shifted it to 4:00.. professional was assigned, but at 5:00 also she couldn’t find my location, even after sending my current location to her in whatsapp.. then they are asking me to cancel the booking.. I have wasted my full afternoon doing this… !! Do you have any answer for this??? Was this information helpful? No (0) Yes (0)
Urban Company customer support has been notified about the posted complaint.
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Urban Company Customer Care

from Gurgaon, Haryana

Nov 7, 2022

Verified Support

Hi,

We regret to hear about the experience you had with us. This is certainly not the kind of service we intend to deliver. Please share your registered contact details with us on [protected]@urbancompany.com so that we can get in touch with you and resolve the issue.

Regards,
Team UrbanCompany