Urban Company — Service request not being cancelled inspite of repeated requests.Not possible to contact on phone too
K
Kannuu
from Kolkata, West Bengal
Oct 24, 2021
Nov 15, 2021
This thread was updated on Nov 15, 2021
UC is cheating customers by not allowing us to cancel our booking and not refunding.They have given the option to cancel but when you click on it you only get the option to reschedule.Big cheats.
Please take action fast
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Urban Company customer support has been notified about the posted complaint.
Verified Support
Oct 24, 2021
Urban Company Customer Care's response Hi,
We regret to hear about the experience you had with us. This is certainly not the kind of experience we intend to deliver. Our team will be in touch to understand what went wrong and help you with the same.
Regards, Team UrbanCompany
Nov 15, 2021
Updated by Kannuu Not possible to follow up so much
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