[Resolved] Urban Company — sink repairing left unrepaired | |
The plumber this company provided wasted months. He came to work the same day i booked. Took 500rs from me disappwared. We kept calling but he would keep lying. Came after a week. Changed the pipe and left sink in unusable position. Disappeared again. Since then it's a month, he's not come back neither gives us any receipts of 500rs. He called me once saying he ll transfer funds but he needs otp n i suddenly realized he's lying. He needs otp so he can finish the service but my service is still on. If it's not resolved i'm gonna file an fir against this company and plumber
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Aug 6, 2021 Complaint marked as Resolved Urban Company customer support has been notified about the posted complaint. Verified Support Aug 10, 2020 Urban Company Customer Care's response Hi Joel, We are apologetic to hear about your experience and this is opposite to what we strive for. As per your discussion with one of our team member on August 09, we have added the disputed amount of Rs 500 as credits to your wallet which you mutually agreed upon. Rest assured that the professional will be repirmanded for his actions and we would ensure that this is never beng repeated on our platform. In case you would like to discuss more, you may register your concern on help center or write to us at [protected]@urbancompany.com with subject line "Ticket # 3049789". Regards, Team Urban Company | |
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161 B/4, 2nd & 4th Floor, Gulmohar House, Green Park, New Delhi, Delhi, India - 110049
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