Urban Company — sofa stinking after cleaning

Address:

400706

Hi,

I got my sofa cleaned thru urbanclap in the second week of july i. E. 15th of july 2019. Post cleaning the sofa started stinking very badly and it was impossible to even spend 5 minutes in the living room.

We raised a complaint to the service dealer as well as urbanclap. The agent came in after a week till such time we had a terrible time with the stink. The agent cleaned it once again but the issue was never resolved. Today, even after 20 days of cleaning it the stink is as it is. We are terrible upset with the professionalism o[censored]rbanclap and the service dealer.

The response has been very poor and we have decided to never ever take services from urbanclap ever. We have even told this to all our contacts not to take any services from urbanclap.