Urban Company — Split AC

I booked for 3 of my AC servicing with Urban company on 9th March. The technician Mohd Shazad told me that my split AC requires a gas filling as there is low cooling due to leakage. He convinced me that i can pay him directly an amount of 2300 and he will be responsible for any fault. The AC just worked fine for a day and there after there is no cooling
We called Shazad and he denied to come and check even though we told him that it just worked for a day. We feel cheated by this technician and regret taking services from Urban company. 2300 is not a small amount we have spent.
Was this information helpful?
No (0)
Yes (0)
Urban Company customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Urban Company
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    41%
    Complaints
    1485
    Pending
    432
    Resolved
    505
    Urban Company Address
    161 B/4, 2nd & 4th Floor, Gulmohar House, Green Park, New Delhi, Delhi, India - 110049
    View all Urban Company contact information