Urban Company — Split AC Not Working after revisit

Jignesh19

from VADODARA, Gujarat

Jul 17, 2022

Address:

B162 ANANTA SWAGATAM,NR BIL CANAL RD,ATLADRA,BARODA 391410, Nr SHREE HARI DUPLEX

Split AC not working after revisit i have given AC parts to the Mechanic as it was not working they have taken it on 9th June and now after More than one month they have closed the Complainant and still my AC not working and Now revisit is not possible in App i have complaint multiple times in App but still not Response from Urban Company.now the last way i left is Grahak Suraksh if No one will take my Complaint.Now they told me that your service is out of Warranty so What will i do.PCB and Outdoor moter is not Working.
M [protected]

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Urban Company customer support has been notified about the posted complaint.

Verified Support

Jul 19, 2022

Urban Company Customer Care's response Hi Jignesh,

We regret to hear about the experience you had with us. This is certainly not the kind of service we intend to deliver. Our team will be in touch to understand what went wrong and help you with the same.

Regards,
Team Urban Company

Jul 19, 2022

Updated by Jignesh19 In My Urban App No Revisit is Coming and I have no clu how to Contact you People

Jul 21, 2022

Updated by Jignesh19 Dear Urban,

Still my AC is not working and my problems are not solved.
I will Repair my AC with my own and i will filed case against your behaviour and for your commitment to Grahak suraksha.
Your employees are calling me and when i ask to solve my Issue they cut the Phone call and not call me back.
this is all my hard working Money.
I will make sure atleast in Vadodara i will raise the voice through local media.

Regards,
Jignesh Parmar
[protected]
Unsatisfied Coustomer