Urban Company — Technician messed up with my washing machine huge cost to repair

My washing machine was in working condition except water drainage problem on 26th October 2022 before your technician comes
He said there is problem in pcb he took my pcb with him and comes on Friday 28th October at 1 pm with repaired pcb and start reinstalling it after around 5.30 pm he told me that your door lock is also having problem so he makes another booking for door lock in URBAN CLAP app.
Then after few days he asks me to cancel booking.
Now my washing machine is in very bad condition and Siemens technician asking for Rs 20 thousands. I provide you the Siemens tech phone and screen shot already in chat.

I demand compensation for this.
Was this information helpful?
No (0)
Yes (0)
Urban Company customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi,

We regret to hear about the experience you had with us. This is certainly not the kind of service we intend to deliver. Please share your registered contact details with us on [protected]@urbancompany.com so that we can get in touch with you and resolve the issue.

Regards, Team UrbanCompany

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Urban Company
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    41%
    Complaints
    1491
    Pending
    433
    Resolved
    509
    Urban Company Address
    161 B/4, 2nd & 4th Floor, Gulmohar House, Green Park, New Delhi, Delhi, India - 110049
    View all Urban Company contact information