Urban Company — They have a policy of paying 35 percent advance

Address:Pune

I ordered Urban Company Painting Services. They have a policy of paying 35 percent advance. Please don't fall prey to it. They smiled and laughed and promised everything till they received their advance and then...
They vanished.
No executive ever picks up calls. There customer service repeats the same thing again and again. Work hasn't even started yet. If that's not enough, they had the audacity to ask me to pay the rest of 65 percent for starting the work.
Complete Fraud Company
Please be aware.
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Urban Company customer support has been notified about the posted complaint.
Verified Support
Oct 13, 2020
Urban Company Customer Care's response
Dear Supriya,

We would like to apologize for the inconvenience and disappointment that you experienced in dealing with our services recently. 

This is certainly not the kind of experience we intend to offer to our customers. 

Kindly please be apprised that we completely understand the fact that you had less than desirable experience with UC.

We request you to kindly mail us at [protected]@urbancompany.com with your registered mail id or contact number so that we may assist you in a better way
Complaint comments 

Comments

I am also planning for painting services. But after reading your post, I am sacred. Now I am rethinking for local painters.

Was that bad experience happened in banglore?

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