[Resolved]  Urban Company — TV Repair

Urban Company professional took my TV for display issue on 17 Feb and never came back on the status. After 5 days I followed it up with him and he sai he will deliver next day.

However to my surprise he didn't deliver and again I followed it up on the next day then he said the TV Mother boad had issue and it is not working. I was shocked to hear that. He neither promptly updated the status to me nor rectified the issue.

So I asked him to return the TV without any repair. But still today he did not return. I contacted Urban Company several times and there was no response. I sent a mail to them for that also no proper response. I am not sure what to do.
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Apr 2, 2022
Complaint marked as Resolved 
Urban Company customer support has been notified about the posted complaint.
Verified Support
Mar 01, 2022
Urban Company Customer Care's response
Hi Kuber,
Apologies for the instance. We shall be reaching out to you over a call shortly to address your concern and help resolve the same.
Regards, Team Urban Company
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    161 B/4, 2nd & 4th Floor, Gulmohar House, Green Park, New Delhi, Delhi, India - 110049
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