Urban Company — unfit/local product used at full extra cost in ac service

Address:

20 A/21 4th floor, gali no 5 , Chander Vihar, I.p.extn, New Delhi, Delhi, 110092

I requested the split ac service. The service man changed several items without clear justification. And urbanclap charged Rs 3300 for local split 1.5 ton ac copper condenser coil which was not properly fit in ac body. Ac is in open condition now. I have requested for customer care. But no customer care number was available anywhere. This is my right to call customer care. Why number is not clearly present. Is it a fraud??