Urban Company — urban clap is cheating #want the credit amount back to my bank account

Address:

110077

Literally i got fred up of your services. Yesterday (21/04/2019) i booked a carpenter service for installation of a book shelf and a bathroom corner.

1. Ideally the work should had been done within 30 mins but as the guy was new and not at all professional, it took 78 mins to get these things installed. It seems that i was cheated because this should not have taken more than ₹149 and guy charged me ₹398.

2. Secondly for paying the final balance to the guy[protected] i was unable to use the credit amount which is their in my urban clap wallet. When i opted for wallets the urban clap wallet was not showing i looked for the help from urban clap side but finally found that you donot have your customer care i instantly requested for call back but your services are masha allah i did not received any call from your end yesterday and due to which i had pay the amount from my another wallet.

I am sure you guys are not at all professional and opened this urban clap services for cheating. I don't want to use your services ever again so transfer the amount that is there in my wallet to my bank account from which the initial payment was made.