Booked classic full home cleaning. 3 guys came of which only one guy was working. They dint have basic tools for cleaning and they hardly cleaned properly. We paid 3000₹ but dint even get 1000₹ worth of service. We raised a help ticket but no use. There is no customer care no to call also and whatever is available on internet no one answers calls. Very very poor service.
Was this information helpful?
No (0)
Yes (0)
Urban Company customer support has been notified about the posted complaint.
We regret to hear about the experience you had with us. This is certainly not the kind of service we intend to deliver. Please share your registered contact details with us on [protected]@urbancompany.com so that we can get in touch with you and resolve the issue.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
We regret to hear about the experience you had with us. This is certainly not the kind of service we intend to deliver. Please share your registered contact details with us on [protected]@urbancompany.com so that we can get in touch with you and resolve the issue.
Regards, Team UrbanCompany