The technician first cleaned up the scaling and said it is cleared and closed the Service. But once we run the machine, the drain didn't work. He later said the drain valve is blocked and it must be replaced and the cost will be Rs. 900. I said ok but I couldn't purchase from the app since the service was closed. Later he said he shall bring the part and install tomorrow for Rs. 900. Next day I called him and he said that the part was not available. All this took 2 hours of my time. This service costed me Rs. 224.
Then I booked a service from LG and he came, cleaned up drain valve and done. It took hardly 10 minutes for him to complete. He charged my Rs. 590
This technician might be good with other type of washing machines but not this. He is in-experienced and very slow to do such activities.
What is the value of the money for the service I have paid? Was this information helpful? |
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