Urban Company — water filter repairing

Address:

Pune, Maharashtra, 412307

I have a water filter which was due for it's filter change. I did the filter change with the urban clap services. I replaced filter elements as well as pump also. But it's been only three months and now filter is not working. Pump runs when switch is turned on. But it doesn't deliver filtered water. But it delivers the waste water from the other pipeline. This is very disappointing from urban clap services. Earlier in last month same thing happened and i had to call service personnel for repair. But now the same problem is there.