Urban Ladder — apollo sofa

Address:	New Delhi, Delhi, 110037
Website:	Urban Ladder

I went to the urban ladder store and placed an order on 25th october. The store manager placed a wrong order which i realised after paying via a credit card.

They promised to refund my money because it was there fault. After several phone calls and email exchanges, they harassed me of my own money and returned it in 15-20 days.

They did not return me one last transaction of rs.1925/- for which i kept on calling and calling but to my shock they did not care to respond or return my own money.

On 27th november i registered a complaint with them for which they gave me a complaint number and again promised to return money in next 4 days.

It's december 9 now and they still are saying 4 days. I am done with this harassment and want to raise a court case against them.

Order number - r[protected]